Welcome to Our Help Site

• Can I wear this when I'm swimming?
• What are the care instructions for my jewelry?

• Can I see a preview before I purchase?
• I forgot to use my discount voucher, What can I do?
• I Put The Wrong Shipping Address, Or Made A Mistake On My Order, Can You Change It?
• What are Payment Methods Available?
• Which Currency do you use for your pricings?
• Why Am I Receiving Double Charge/ Different Amount On My Credit Credit/Banking Cards?
• Why Didn’t I Receive An E-Mail Confirmation When I Made My Order?

• How long is the necklace?
• How much are your necklace?
• Is this real gold?
• What are birth Flowers?
• What are the dimensions of birth flower pendant?
• What symbols do you have for Sideway Initial Necklace?

• Can we ship to NZ, Canada, Australia?
• How can I track my order?
• How long is shipping time for orders?
• How will I Know my order has shipped?
• Is there a way I could get expedited shipping to ensure I have it in time?
• Timeframe for remake order
• Will I be charged tax?

See all articles in Shipping →