Can I customize my order with a specific name, date, or birthstone?

Yes — personalization is at the heart of everything we do.

Depending on the piece, you can customize with:

  • Names or initials (your own, your children's, a loved one's)
  • Dates (birthdays, anniversaries, wedding dates)
  • Birthstones (representing family members or meaningful months)
  • Coordinates (a place that means something to you)

Where do I enter my personalization?

You'll find a personalization field directly on the product page before adding to cart. Enter your details exactly as you'd like them to appear — capitalization, spelling, and spacing will be replicated precisely.

Can I add multiple names or initials?

Many of our pieces allow for multiple customizations — perfect for representing children, a partner, or loved ones who've passed. Check the individual product page for options, or reply to this message and we'll guide you.

Is there a character limit?

Yes, character limits vary by piece. They're noted on each product page. If you have a longer phrase or special request, reach out before ordering and we'll let you know what's possible.

I made a typo in my personalization — can I fix it?

If you catch a mistake right after placing your order, typically within 12 hours, reply to this message immediately with your order number and the correction. We begin production quickly, so the faster you reach us, the more likely we can catch it in time.



If you have a specific request that isn't listed, or you're not sure what will fit on a piece, send us a message before you order and we'll let you know what's possible.

Apr 2, 2026

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