Miscellaneous

• Can I see a preview before I purchase?

  Yes, You can always send us a personal message or email us at hello@customgoods.co to request for a preview.

• I forgot to use my discount voucher, What can I do?

  Contact us via email at hello@customgood.co or send us a personal message va facebook or instagram with your order number and we will apply the coupon discount for you.

• I Put The Wrong Shipping Address, Or Made A Mistake On My Order, Can You Change It?

  If you receive an order confirmation email and notice a mistake with the order, Contact us via email at hello@customgood.co or send us a personal message via Facebook or Instagram or call us at +1 650 741 1390. If it’s after business hours, leave us a clear and detailed message with your name, ph...

• What are Payment Methods Available?

  We accept Paypal, Debit or Credit Cards, and Afterpay.

• Which Currency do you use for your pricings?

  All our prices online are in US dollars by default. Make sure you change the currency option on the website as you log in. Remember to Always check that the displayed price is in the currency of your choice for your ease of conversion.

• Why Am I Receiving Double Charge/ Different Amount On My Credit Credit/Banking Cards?

  Please ask your bank. A double charge always happens when your purchase is pending. Wait until the order clears with your bank and you’ll see you’ve only been charged once. Make sure you check out your order in your preferred currency to avoid differences in the amount charged Custom goods do not...

• Why Didn’t I Receive An E-Mail Confirmation When I Made My Order?

  Make sure you have your email in the order form. Also, Good for you for keeping your inbox safe with a tough spam filter. Though our confirmations are not spam, check there first. If the email isn’t there, please call or email our customer service team at Call Us +1 650 741 1390 or hello@customgo...